Support

Contact Us

Get in touch with the PayOS support team

Overview

Whether you need technical support, have questions about your integration, or want to explore partnership opportunities, the PayOS team is here to help. Below are the best ways to get in touch with us based on your specific needs.

Technical Support

If you encounter issues with your PayOS integration or need help debugging, please contact our technical support team.

  • Support Email: support@payos.money
  • Response Time: We aim to respond to technical inquiries within 24 hours on business days.

To help us assist you faster, please provide:

  • Your merchant ID
  • A detailed description of the issue
  • Any relevant API logs or error messages

Sales and Partnership Inquiries

If you’re interested in learning more about our products or discussing partnership opportunities, reach out to our sales team.

General Inquiries

For any other questions or feedback, please contact us at:

Social Media

Stay connected with us through our social media channels for updates and announcements.

Reporting Security Issues

If you’ve identified a security vulnerability, please notify our security team immediately.